Privacy Policy

Arclight Protective Services LLC Website Privacy Policy

This Privacy Policy describes how Arclight Protective Services LLC ("we," "us," or "our") collects, uses, and protects the personal information you provide to us through our website and during the course of our private security and private investigation services.

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you inquire about our services, enter into a contract, or make payments.

This information may include:

Identifiers: Your name, address, email address, and phone number.
Financial Information: Banking details and other payment information required for billing and processing payments.
Case-Specific Information: Information related to your private security or private investigation case, which may include sensitive personal data.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and information about your interaction with our site. This data is used for website analytics and to improve your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To fulfill our contractual obligations, including providing private security and private investigation services.
To Process Payments: To process payments for our services and manage billing.
To Communicate with You: To respond to your inquiries, provide updates on your case, and send administrative and technical notices.
To Improve Our Services: To analyze website usage, identify trends, and enhance our services and marketing efforts.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with third parties only in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors. These third parties are bound by confidentiality obligations and are only permitted to use your information to perform their specific functions.
Legal Compliance: We may disclose your information if required to do so by law, court order, or a government request, or if we believe such action is necessary to protect our rights, safety, or property.

4. Data Security

We take the security of your information very seriously. We implement reasonable technical, administrative, and physical security measures to protect your data from unauthorized access, misuse, and loss. These measures include:

Encryption: Using Secure Sockets Layer (SSL) technology to encrypt sensitive information transmitted online.
Access Controls: Limiting access to your personal information to only those employees who have a legitimate business need to access it.
Physical Security: Storing physical documents and digital files in a secure environment.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to Access: You can request to see what data we have about you.
Right to Rectification: You can ask us to correct or update any inaccurate or incomplete information we have about you.
Right to Deletion: You can request that we delete your personal data from our records.
Right to Object: You can object to the processing of your personal data.

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with a revised "Last Updated" date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Arclight Protective Services LLC

PO Box 98

Woodside, DE 19980

support@arclightprotect.com

302-443-2140